A note about fees for our services...
To access a summary of fee and referral policies click here
are committed to providing service of highest quality to all persons in need.
aim to foster equity and accessibility.
do not want cost to be a barrier.
Originating as an unfunded service, we have
developed and maintained a number of referral pathways to try and balance
cost-effectiveness for families with service sustainability:
Clients being seen under a Mental
Health Treatment Plan
for services provided under a current Mental Health Treatment Plan upon presentation of a government
concession card, and on a case-by-case basis when clients are experiencing
financial disadvantage. Please present
your card and we will take a photocopy for our records.
all other cases, a full-fee of $124.80
is charged, with your full Medicare
rebate of $84.80 processed on the spot. This fee is inclusive of our maximum co-payment amount of $40,
however we will accept co-payment amounts from $5 up to $40 to meet your
current needs if you are experiencing financial difficulty. Your allocated
clinician will discuss this model with you at your first session, and as your
needs change throughout your work with us.
Please let us know if you would like clarification on any of these points,
and our Clinical Lead will be in touch with you.
Clients referred outside of treatment
plan for individual therapy
We can offer flexible, longer-term and
comprehensive individualised treatment due to our links with post-graduate
programs at the University of Wollongong.
This will be conducted by one of our provisionally registered
psychologists. They are completing their
6th and final year to full registration, and work under supervision
and guidance by an accredited supervisor in addition to receiving clinical
guidance by the team.
benefits of this model include increased flexibility (i.e. not limited to 6+4
sessions), no need for mental health treatment plan and diagnosis, and lowered
waiting time. Sessional fees under this model are charged at a flat rate of $40.
We also provide therapeutic services with
registered psychologists via Health Insurance claims, which are predominantly
processed on the spot via HICAPS (dependent on your Health Fund and any
unforeseen issues with connectivity of processing devices).
Late cancellations and
failure to attend sessions
are committed to providing holistic and individualised care. Our work with you and your young person is
likely to involve significant collaboration between us and yourself, teachers,
GP and others. We will read and prepare
materials prior to our session with you.
We may make a trip to the shops to buy specific resources and materials
to support our work with your child. For every hour of face-to-face work, there
is about double in “behind the scenes” work, which psychologists cannot
claim. As such, we ask for at least 24 hours’ notice of a change to
appointment. We understand that
sometimes this is not possible due to unpredictable events. In other cases, we will invoice you for half the minimum scheduled fee of your
booked session, payable at the next session.
We are currently NOT registered NDIS providers. This means that if you currently have NDIS funding managed by a service you will be unable to use these funds. However, if you are Self-Managed or Plan-Managed by a Local Area Coordinator and can access services via invoicing your funding can be used. We sincerely apologise for any inconvenience this may cause and hope to have a solution soon.
Warehouse One7 Service Fees
N.B. Fees listed below come into effect 1st January, 2019
To access the above document in PDF format, please click here.